Prescription, Refills and Requests

PRESCRIPTIONS

If you are a new patient, please communicate before or during your first appointment any prescriptions that you would like your provider to prescribe for you. Any first-time prescriptions must happen in an appointment. If you forget a prescription in your initial visit, there will be an administrative fee of $30 to have it prescribed for you.

For new and established patients, during your appointment, your prescription will be filled for the length of time you need before checking in on the efficacy of the medication. You will also receive instructions, if needed, in your care plan for increasing or decreasing doses and what to look for when considering doing so.

Any request for a change in dosage or type of medication not provided for in your care plan requires an in-office or phone appointment.

REFILLS

The easiest way to obtain a refill is to ask the pharmacy to contact Cormendi Health electronically. Please know that we always respond to these requests; if the pharmacy says we haven’t, there has been a communication glitch, so contact us directly and we'll rectify the situation.

For both new prescriptions and established medications, the following time frames apply for refills:

• Most medication prescriptions (such as hormones for menopause and medications for thyroid or primary care) are written for up to twelve months. Annual labs and appointments with your provider are needed to continue to receive prescriptions after one year. A grace period of 30 to 90 days may be extended one time only. If a prescription mistakenly runs out before one year, ask the pharmacy to send us a refill authorization that we can send back to them.

• Psychiatric medication prescriptions, such as antidepressants and bipolar medications, will also be filled for up to twelve months. To continue the prescription, appointments are required every twelve months. If needed, a 30-day (but not 90-day) refill can be sent in one time only, but an appointment must be scheduled before the 30 days is up to continue receiving the medication.

Office staff will work with you as much as possible to set up reminders, but ultimately it is your responsibility to monitor the length of your prescription(s) and to schedule, an appointment (and labs, if needed) before your prescription runs out.